Frequently Asked Questions
How do I
Donate?
You may call
our
office at 307-745-3754 or 1-888-724-7497, Monday through Saturday,
between 9
a.m. and 5 p.m. to donate your vehicle. One of our representatives will
call
you within 24 business hours to confirm your donation. Please have your
title in
hand so the donation may be completed promptly. After
we collect your information, we forward it to our tow
company. Then we contact you directly to schedule the pick up.
What
can I donate?
We accept
almost all
vehicles from cars, vans, trucks, SUV's, RV's, motorcycles,
snowmobiles, jet
skies to boats with trailers etc., as long as you have a title in your
name
and the
vehicle is complete (all parts accounted for).
Can you tow-away Junk
vehicle's?
Yes we can on a few simple conditions.
We do tow off Junk vehicle’s
cars, vans, trucks, SUV's,
RV's
motorcycles, snowmobiles, jet skies and boats with trailers etc.
(You must sign
ownership paper on any
tow-a-way vehicle)
Can
I donate a vehicle that is not running?
We do accept
non-running vehicles with all parts and tires, however we have some
limitations
on vehicles outside the Cheyenne, Laramie, Bosler, Rock River, and
Medicine Bow
area. Please call us 1-888-724-7497 or local 307-745-3754 to determine
if we
can accept your vehicle. We will verify
that we can accept your donation when we call you.
Do
I need a title to my vehicle?
Yes. We must
have a
Certificate of Title with your name printed in the Owner's Section. If
you are
acting on behalf of another individual, please call your county's
Department of
Motor Vehicles for information on forms needed to accompany the title.
If you do not
have the
title, you can take an old registration or insurance card to your
county
Department of Motor Vehicles and get a duplicate title.
*Note, all
liens must
be paid in full prior to donating your vehicle.
How
do I transfer the title?
Our
representatives
will give you complete instructions on how to sign your title. The
title must
be in your name unless you have the authority to donate on behalf of
another.
The signature on the title must be exactly as it
appears in
the owner's section. If there are two owners, both must sign the title.
Please
do not cross out, white out or make any other marks on the title. If
you have
questions, please call our office before you sign to avoid problems
with the
title.
It is
important
to note that all titles are legal documents, therefore, you must read
all
instructions very carefully. Any alterations and/or erasures will void
your
title and you will have to obtain a duplicate title from the Department
of
Motor Vehicles before you surrender your vehicle to our tow driver.
Do
I keep my license plates?
Wyoming
license plates
are registered to the owner and not the vehicle. You can dispose of the
plates
but you must cancel the plates with your county’s Department of Motor
Vehicles
so you will be released of any liability after the date of disposal.
You can
also return them to the DMV for their recycling program.
Do
I pay for the tow?
No, the tow
charges
are paid by our organization that is why it is very important for you
to have
everything ready when your vehicle is scheduled for pickup.
If you have a
running
vehicle, we still pick it up on an auto trailer at your home or work at
no
charge.
How
is it picked up and how long does it take?
We will
pick
up your
vehicle on an auto trailer, running or not.
We will call you within 48 hours of your donation to schedule
your pick
up. If you need an urgent pick up let us know and we will try to
accommodate
your request if at all possible.
Or just call
us at
1-888-724-7497
or 1-307-745-3754
for
your appointment.
Thank
you for your donation.
Doc’s
Auto Recycling
